Frequently Asked Questions.
Our jewellery is exquisitely designed and handcrafted at our ateliers in multiple cities.
Our core metals include brass handcrafted with a beautiful gold plating, varying from 18k to 24k. Further our jewellery is beautifully interlaced with a vast material bank ranging from crystals to exquisite pearls, to name a few.
We assure that the colours are as precise as possible. Slight variations may occur due to the effects of bright lighting during photography.
We're always delighted to be of help, feel free to get in touch with us on WhatsApp: +91 6351458947, email: contactsoireejewels@gmail.com
Indeed an important criteria while selecting your jewellery, we'll be happy to assist you in the process. Get in touch with us on WhatsApp: +91 6351458947, email: contactsoireejewels@gmail.com
No, your order is confirmed once you complete the checkout with us.
We Accept most cards like Visa, Master, AMEX. Further we have Cash on Delivery (COD, extra INR 99 chargeable), known wallets & UPI mode of payment options too. Your details are completely safe with us. We do not save any card details and all the payment procedures are absolutely secure.
We provide free shipping on all our prepaid orders across India however, for cash on delivery orders an amount of INR 99 is chargeable. Our prices are inclusive of any taxes applicable.
Once shipped, you will be receiving an email or SMS from our end to be notified on time. We require 10 to 12 days to finely handcraft your order. However the Ready to Ship pieces get dispatched in 48 to 72 hours.
Since our orders are crafted just for you on request, order returns are not possible. If there is a genuine issue of quality or you've received a wrong style, we will be happy to return the same on priority, after discussing internally.
We suggest you store your jewellery in ziplocks that we’ve provided. We want to ensure that you are able to take care of your jewellery with utmost care and ease. To help you in this we have an elaborate jewellery care guide behind the ziplocks.
We're always delighted to be of help, feel free to get in touch with us on WhatsApp: +91 6351458947, email: contactsoireejewels@gmail.com