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Privacy policy

Privacy Policy

This Privacy Policy outlines how soireejewels.in (the “Site” or “we”) collects, uses, and shares your Personal Information when you visit or make a purchase.

Collection of Personal Information

When you visit the Site, we gather specific details about your device, interactions with the Site, and information needed to process purchases. If you contact us for support, additional information may also be collected. Below, we explain the types of Personal Information we collect and why:

Device Information

  • Examples: Browser version, IP address, time zone, cookie data, pages viewed, search terms, and site interactions.

  • Purpose: To display the Site correctly for you and to analyze usage for optimization.

  • Source: Automatically collected via cookies, log files, web beacons, tags, or pixels.

Order Information

  • Examples: Name, billing and shipping addresses, payment details (including card numbers), email, and phone number.

  • Purpose: To fulfill orders, process payments, arrange shipping, and send invoices or confirmations. Also used for fraud detection and marketing communications aligned with your preferences.

  • Source: Collected directly from you.

Customer Support Information

  • Examples: Information shared during support requests.

  • Purpose: To provide effective customer assistance.

  • Source: Collected directly from you.

Disclosure of Personal Information

We may share your Personal Information with:

  1. Service Providers to fulfill contracts (e.g., Shopify powers our store). For details, visit Shopify's Privacy Policy.

  2. Legal Authorities when required to comply with laws, subpoenas, or other legal requests.

Minors

The Site is not designed for individuals under 18. If a parent or guardian believes a child has provided Personal Information, they can contact us to request its removal.

Behavioral Advertising

We use your Personal Information to deliver targeted ads and marketing messages.

  • Examples:

    • Google Analytics: Tracks user behavior on the Site (Learn More) (Opt-Out).

    • Advertising Partners: Share information about Site usage and ad interactions via cookies or similar technologies.

Opt-Out Options

Using Personal Information

We use your Personal Information to:

  • Offer products and services.

  • Process payments and arrange shipping.

  • Keep you informed about updates and promotions.

Data Retention

We retain your Personal Information unless you request its deletion. See the "Your Rights" section for more information.

Cookies

Cookies enhance your browsing experience by remembering preferences and tracking website usage.

  • Types of Cookies: Functional, performance, advertising, and social media cookies.

  • Cookie Lifespan: Session cookies expire when you stop browsing; persistent cookies last between 30 minutes and two years.

Managing Cookies

You can manage cookie preferences in your browser settings. However, blocking cookies may impact website functionality. For guidance, visit All About Cookies.

Do Not Track (DNT)

As there is no industry standard for responding to DNT signals, we do not alter data collection practices in response to them.

Changes to the Privacy Policy

This policy may be updated to reflect changes in practices, operations, or legal requirements. Updates will be posted here.

Contact Information

For questions, complaints, or further details about our privacy practices, contact us at:

  • Email: contactsoireejewels@gmail.com

  • Address: D/1101, Rajhans Royalton, Vesu Canal Road, Surat - 395007

  • WhatsApp: +91 6351458947

Last Updated: November 20, 2024

If unsatisfied with our response to a complaint, you can contact your local data protection authority.